Shipping policy
Unrevealed Shipping Policy
At Unrevealed, we strive to deliver your order promptly and efficiently. Below is our shipping policy to ensure clarity and smooth transactions.
Processing Time
- All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation.
- You will receive a notification once your order has been shipped.
Shipping Rates and Delivery
- We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- International Shipping: Delivery times vary by destination (typically 7-14 business days)
Shipping charges for your order will be calculated and displayed at checkout. Free shipping may be available for orders over a certain amount, which will be indicated at checkout.
Order Tracking
- Once your order is shipped, you will receive an email notification with a tracking number to monitor the progress of your shipment.
Shipping Delays
While we do our best to ensure timely deliveries, please note that unforeseen circumstances such as weather conditions, courier delays, or customs issues (for international orders) may affect delivery times. We appreciate your patience and understanding.
International Shipping
- Unrevealed ships internationally! Please be aware that your order may be subject to customs fees, duties, or taxes imposed by your country. These charges are not included in the item price or shipping cost and are the responsibility of the customer.
- Delivery times for international orders can vary depending on customs processing in your country.
Address Changes
Please ensure that your shipping address is correct at checkout. Unrevealed is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at unrevealed.au@gmail.com within 7 days of the delivery date. We will work with the shipping carrier to resolve the issue.
Contact Us
For any questions or concerns regarding shipping, please email us at unrevealed.au@gmail.com. We’re here to help!